DNOBPO delivers expert outsourcing services to consumer and retail businesses. With today’s fierce market competition, consumer and retail businesses need to emphasize deeper consumer engagement, cross-channel strategies, and cost efficiency.
We enable clients to grow their business by providing exceptional customer service across all points. Our highly skilled customer care agents are trained understand the sales cycle, efficiently respond to inquiries, engage customers, and close sales via multiple channels (phone, email, chat).
Our BPO services cover several areas of retail, including (but not limited to) consumer product companies, ecommerce retailers, department stores, grocery stores, chain stores, warehouses , luxury retailers.
DNOBPO customer care services cater to specialized areas:
• Product information
• Order management
• Customer retention
• Billing management
• Resolving account disputes
Our data analysis services offer several important benefits to your business. These are just some of the benefits your company can get by leveraging our services: